Guest
Yu Yong
Interview Background
Yu Yong, Jing'an District Mayor, guested on the 2019 "Summer Hotline - Interview to District Mayor" in Radio Shanghai. In the interview, District Mayor Yu interacted with the host Haibo to listen to the appeals of the public and solve people's livelihood problems.
Host:
Today, we invite Jing'an District Mayor Yu Yong to our 2019 "Summer Hotline - Interview to District Mayor". Hello, District Mayor Yu!
Yu Yong:
Hello, Haibo!
Host:
Jing'an District has drawn people's great attention. All the high-end, magnificent and classy of the central urban area have gathered in Jing'an District. Foreigners crowd there, and high-rises fill there. And how many closestools we will install in Jing'an District?
Yu Yong:
There are other 2,029 closestools to be installed.
Host:
I heard that residents said the jurisdiction of Jing'an District has been enlarged since the Zhabei District joined in. So, do you bear high pressure? There is one resident questioning the completion time of closestool installation.
Yu Yong:
We released the statistics on July 8, 2019, which have shown that 1,179 closestools have been installed, registering a finishing rate of 58%. We plan to basically complete the goal of 2,029 closestools by the end of this year, and fully complete the goal next year at latest. So, I think we should reach over 80% of the finishing rate this year anyhow.
Host:
If we exert more effort, maybe less than 1,000 closestools can be left for the next year.
Yu Yong:
In this case, it is possible to complete the closestools installation in the first half of next year.
Host:
Wow, it is really good news! I didn't find the netizen questioning just now. Good news for you! The installation will be accelerated! But actually, aside from the closestool, the elevator is still concerned by residents in old houses.
Yu Yong:
As for the elevator, we have already installed 14 among the planned 50 this year. We are still proceeding with the project to hit the target.
Host:
Only investments have been in place, can those rigid livelihood projects be completed one after another.
Yu Yong:
As for the elevator, we have already installed 14 among the planned 50 this year. We are still proceeding with the project to hit the target.
Yu Yong:
At the same time, we have to make those projects welcomed by the public. The neighborhood and other aspects are yet to be well solved.
Host:
Exactly. It is not easy to satisfy the public since they want to see perfection in all fields.
Yu Yong:
For really delivering benefits to the public through those livelihood projects, we have to handle concrete affairs in a down-to-earth manner.
Host:
So today, let's first take a look at the phone calls we received by the "Summer Hotline" last year, including complaints about Jing'an District by the hotline program of Haibo. Let's see how those complaints are resolved. First, let's get through Reporter Zhou Yining (pronunciation) to see the situation. Hello, Zhou Yining!
Zhou Yining:
Since last year, we have received 13 complaints about Jing'an District in total. In the follow-up research, we found most of them have been solved. At first, I want to inform District Mayor of a piece of good news. In our program last week, we again talked about a return visit to a complaint. Ms. Yang who lives in Kangde Apartment on Gonghexin Road reported that there was the water pipeline problem in her toilet last year. But the apartment she lives in is at the junction of Baoshan District and Jing'an District, which means that she lives in Jing'an District, but where the water pipeline blocked is at Baoshan District. The renovation of the pipe network requires both districts' efforts. Now, thanks to the efforts of multiple parties, the water pipe blockage of Ms. Yang has been solved. Finally, the outlet of the pipeline leads to the pipe network of Jing'an District, for which the Pengpu Xincun Sub-district showed their great gratitude.
Host:
District Mayor Yu, we invited you and District Mayor of Baoshan to our "Summer Hotline" last year to together solve the problem. Therefore, it is imaginable that the problem was very sticky. However, departments concerned like housing management department and building management department collaborated with each other to reach a solution. I said that we would definitely inform both district mayors of Baoshan District and Jing'an District of this piece of news, and express our gratitude when we gave feedback.
Zhou Yining:
You are right. Some thorny problems often emerge at the junction area of Baoshan District and Jing'an District. Besides Ms. Yang, Mr. Wu who lives in Longtan Residential Area on Hutai Road in Jing'an District reported that unlicensed taxis parked in the residential area. Moreover, there were many unlicensed taxis on Pingli Road/Lingshi Road nearby at night. As we know, Pingli Road is under the jurisdiction of traffic police division of Putuo District. After being informed of the problem of unlicensed taxi by Mr. Wu in the program, departments concerned in both districts coordinated and communicated with each other. In our return visit, Mr. Wu said that this problem has been effectively controlled and solved.
Zhou Yining:
Last year, Ms. Jiang living in Quxi Village (pronunciation), Lane 1100, Qiujiang Road called us to inquire about the elevator installation problem District Mayor Yu and Haibo just talked about. She made this call as there are many elders in the residential area where she lives. In this sense, the elevator problem determines their convenience of going out of and returning home. When she saw that some residential areas were installed with new elevators, she thought about making a phone call to inquire about the installation schedule for her community. In our recent return visit, Ms. Jiang expressed that the sub-district and neighborhood committee are positively following and coordinating the problem, and residents are discussing the elevator maintenance in the days to come. All residents are looking forward to the day elevators have been installed as soon as possible.
Host:
District Mayor Yu, I still remember the call Ms. Jiang made to us about the urgent demand for elevator installation.
Yu Yong:
The case is that it is very inconvenient for part of elders who live on the fifth or sixth floor to go upstairs and downstairs. Some elders are even at their eighties or nighties, so the situation is worse. All residents share a strong desire for beneficial policies.
Zhou Yining:
In addition, the problems concerning leakage in the house and disturbance to residents are most complained. Mr. Chen living in Lane 10, North Baoxing Road, and Mr. Yang living in Lane 850, Linfen Road reported last year that water leaked from the ceiling in their homes, but no one repaired it for them. Now, both of them have no worries about this problem anymore. Besides, Mr. Ge who complained to us about that the exhaust equipment in a restaurant at No. 1788, West Nanjing Road was disturbing residents, and Mr. Pan who reported the disturbance of sanitizers late at night on West Nanjing Road and North Shaanxi Road have told us that the situations have been greatly improved nowadays. For example, Mr. Ge has repetitiously reported the problem to us in the program of AJMIDE. Now, as the acoustic panels have been in place finally, the problem of disturbing residents has been solved at last.
Yu Yong:
Every department has due responsibilities. The key to solving those problems seeming difficult is that every department should fulfill well their own responsibilities.
Zhou Yining:
There are still two more cases about the disturbance to residents. One is that last April, Mr. Xu told us that Jiesheng Car Wash Shop on Shimen Road Number Two occupied the road, which disturbed residents. Despite the follow-up visit, the car wash shop still splashes sewage from car washing onto the sidewalk, and parks the washed cars on the non-motorized lane as it did before. Therefore, pedestrians have to pass through vehicles, which is very dangerous. At about 7 o'clock last night, I specially went to Jiesheng Car Wash Shop to check the spot. Maybe it was when the shop was about to be closed, inside and outside of the shop were relatively tidy. However, I still noticed that car washing tools were piled on the non-motorized lane, and the pavement was wet. It can be inferred that the car wash shop indeed occupied the road in its peak hours, bringing disturbance to residents.
Yu Yong:
I think long-term management is quite crucial for this problem. Otherwise, the phenomenon may resurge as long as the business flourishes that washed cars will again occupy the road.
Zhou Yining:
I agree. So, the regular supervision should be well done to car wash shops, especially those in the central urban area by departments concerned. After checking Jiesheng Car Wash Shop last night, I went to another spot being complained, that is New Factories on Haifang Road. The complainant Ms. Zhu told us that since there are some bars and restaurants open all night, drunken guests often shout and sing loudly on Yuyao Road, Xikang Road and Haifang Road nearby at 2:00 a.m. or 3:00 a.m. This situation has been lasted for over a decade. It is worse in every summer. Now, Ms. Zhu will be awakened by the sudden singing and crying in almost every early morning. At around 8 o'clock last night, I saw some bars just started the business in New Factories. Maybe, they will be open till 4:00 a.m. or even 5:00 a.m. When I wandered there, I found that New Factories is a triangle zone, which is adjacent to the business districts of Changshou Road and Jing'an Temple, making it very popular. Coincidentally, there are some residential areas surrounding, such as Jing'an Jinding Home (pronunciation) on Yuyao Road and Da'an Jinyuan (pronunciation) on Haifang Road that are nearly on the opposite of New Factories. Therefore, if someone cries loudly on the road at late-night, residents living in buildings close to the road will be greatly impacted. In addition, I saw the terminal control room of 765 Bus Station separated from New Factories by a wall. A few households are living above the control room. Yesterday, Ms. Zhu told me that those households are affected more seriously by the noises, and they even called the police before. I think the balance between the harmonious and tranquil environment of neighboring residents and the maintenance of present business forms in New Factories should be together faced and discussed by departments concerned.
Host:
I think the topic Zhou Yining proposes is really good. District Mayor Yu, coinciding with what Zhou Yining proposes, Jiefang Daily and Shanghai Observer hope me to propose a topic to you. Nowadays, the business forms like night markets, night restaurants and bars actually make Shanghai especially charming at night. The colorful night life in urban Shanghai has lightened this city. So, we hear a buzzword called "nighttime economy". Our audience is quite interested in its development course. We still face a dilemma that the nighttime economy may bring some disturbance to residents nearby. How can we handle this? Reporter from Jiefang Daily told me that reporters of our program came to the bars on Jiangning Road, while their reporters to those at the intersections of Wuding Road-Jiaozhou Road and Hengfeng Road-Hanzhong Road, and at No. 688 on North Shaanxi Road, which were all complained by citizens. The complaints include that bars occupy the road outside with tables and chairs due to the limited store area; drunken guests shout loudly on roads when they leave the bars, which was just mentioned by our reporter; and some guests even defecate in public places, sing, cry and whistle. Besides, online car-hailing is the only means of transportation for guests to leave the bars. You can imagine that numerous cars unceasingly stopping at the same place make noises when they start and stop, which is disturbing to residents. This phenomenon I think involves multiple problems regarding urban management, public security, environmental protection and countless others. Is the only available option for us to solve this problem through persuasion that cannot gain a basic effect? So, how can we create a peaceful living environment at night for residents while developing a booming nighttime economy to manifest the glamour of Shanghai?
Host:
Night life can definitely be colorful, but it should also cause no disturbance to residents. This challenges the governance capability of our government. So, let's listen to the opinion of Ms. Zhu. Hello, Ms. Zhu. We wonder what disturbance does the night life cause to you?
Ms. Zhu:
People who have the night life often entertain at late-night. Almost every summer, they, especially the young people, drink a lot late at night, and then they stay on the road for a long period as it is quite cool at that time in summer. This happens less in the winter since it is cold outside, and even if they stay on the road, it won't last for long. They stay at the juncture of Xikang Road and Yuyao Road. But we residents here are not the poorest victims. In the building at No. 559 on Haifang Road, where one of my colleagues lives, residents often call the police. Archive inspectors also call the police often, so does my colleague living there. It should have been a public lawn as planned before. As far as I know, ten years ago, relevant departments obtaining no approval of the planning department arbitrarily converted the land usage and building purpose. They constructed a large number of KTVs, bars and restaurants here. Data should be kept by the public security system to suggest that fights and even four death incidents took place here years ago. This populated area with dense dwellings hides serious hazards.
Host:
District Mayor Yu, I think this involves multiple departments. I would like to hear more voices of people. Let's take it slow. Here, the call from Jing'an District Bureau of Culture and Tourism is connected. The person answering the call is You Xiaojun, Deputy Director General of Jing'an District Bureau of Culture and Tourism. Hello, Director General You! I guess you have already known the rope. People are quite concerned about culture and tourism.
You Xiaojun:
I have just heard about the disturbance bars bring to residents. It is the duty of our Cultural Law Enforcement Squad affiliated to Jing'an District Bureau of Culture and Tourism to supervise the bars not to allow juveniles to enter. We surely have found some situations of disturbance to residents in our routine supervision. In terms of cultural law enforcement, some conditions out of supervision should also be reported to other departments in Jing'an District timely for their disposal in time. In addition, we will also give a friendly warning to major operators on the site, hoping that they can strive for a standard operation and reduce the disturbance to residents.
Yu Yong:
Director General You, as I consider, since this situation is relatively complex, Jing'an District Bureau of Culture and Tourism solely maybe cannot achieve a sound effect of management. It still calls for the cooperation with other departments. From my perspective, it is advantageous that nighttime economy booms in Shanghai. But on how to enhance the city's charm, I think we should make breakthrough from two aspects. On the one hand, we should bring the role of Party building into play to guide social governance. And in the process, the sub-district office should offer a hand.
Host:
Now, let's listen to some opinions of the sub-district office. The person answering the call is Yan Jing, Deputy Director of Jiangning Road Sub-district. Hello, Director Yan!
Yan Jing:
Hello, Haibo! I just heard about what Ms. Zhu reported. Indeed, the phenomenon of disturbance to residents exists in bars in New Factories after guests get drunk. We have received plentiful complaints. The Sub-district Office has taken the lead to collaborate with the department of police station and urban management sector to conduct the joint law enforcement. Still, we have talked to bar operators in order to enhance according education. Meanwhile, we sometimes dispatch personnel to station the surrounding areas during this period of time. This is contributed by our urban management body. We have also dispatched the third-party stationary personnel.
Yu Yong:
Director Yan, law enforcement is certainly important. But the Sub-district Office should also cooperate with operators to play their roles in the civilized operation.
Host:
There we still have our Deputy Director General Wang Linan (pronunciation) of the Urban Management and Law Enforcement Bureau.
Wang Linan:
In recent years, we have received a pile of complaints about the nighttime disturbance to residents, some caused by bars. The site that mentioned by Ms. Zhu has never been complained before. But this kind of situation isn't rare. In this regard, our bureau is responsible for the law enforcement in two fields. One is to affirm whether there is "doorway business" and "roadside stall business" or not. Another is to reduce the social noises on roads. The social noises here are caused by guests of bars, who cry or do something else on roads after drinking. The two situations are within the law enforcement scope of urban inspectors. And for "doorway business" and "roadside stall business", we will follow the common practices and bases. Once we find out a substandard business, we will ban its operation without hesitation, order it to be rectified or educate and punish it accordingly. As for the noise disturbance for social life, we mainly deal with it according to the Measures of Shanghai Municipality on Prevention and Control of Noise Pollution from Social Life, and the provisions of Shanghai normative documents. First, we find out the violations through inspection. Then, we mainly take the dissuasive and deterrent approaches. It works in general. So as for these points, including Jiangning Sub-district and several sub-districts nearby, we often encounter such situations there because our team members patrol the streets repeatedly. Because these violations happen relatively late in the night, usually at two or three in the morning, we should admit that sometimes in the process of inspection, we can't discover these phenomena timely.
Host:
Director Wang, hold on, please. Let's listen to the public security officer Zhou Tao, Deputy Division Chief of the Public Security Corps of Jing’an Public Security Sub-bureau. Hello, Chief Zhou. If there is any problem with the residents in this place, you actually get the most calls.
Zhou Tao:
Well, according to the exchange of our Local Police Station of Jiangning Road, we are under pressure to answer alarms, as the operating duration of New Factories extends, especially in summer. For the management of this area, first of all, as a public security department, we should ensure the legal operation of these bars. We should carry out inspections on their employees, hardware and software. Second, we are required to send out night patrol teams, because in addition to the police on duty, our police station also needs to arrange the 24-hour patrol forces. As you can see, our police station also considers these areas around the New Factories as the focus of patrols. In addition to the noise disturbance, there are some other aspects, which may cause some negative impacts on the society.
Host:
In fact, that is public security, from this point of view, the faster the police are dispatched, the more effective the disposal.
Zhou Tao:
Right. Besides, we may coordinate with the traffic police detachment to arrange sanitizer assistants, night operation of electronic police and other measures for surrounding roads. Together with these measures, we can to the utmost extent avoid some of the negative situations of traffic that may cause noise on the roads.
Host:
Thank you so much, Chief Zhou. District Mayor Yu, the associate research consultant of Jing'an District Commission of Commerce Tang Haijun called. Hello, Tang Haijun.
Tang Haijun:
As we all know, the nighttime economy is one of the things we've probably talked about a lot in the last two years. We are vigorously developing the nighttime economy. But we also believe that the nighttime economy should not be developed at the expense of residents' interests and normal social order. Therefore, we think that there may be three aspects of work for us to strengthen. First, we should strengthen our business model guidance, making the site selection of this nighttime economy which is quite noisy more scientific. In particular, if the economic model is close to residential areas, or easy to cause disturbance to social governance, we should strengthen the regulation. Second, we believe that the parks and store owners should strengthen the self-management. Therefore, Jing'an District is now preparing to set up the autonomous alliance of commercial streets, focusing on the autonomy of commercial streets and merchants. Relevant departments of our government will cooperate to strengthen the management of the whole block, so as to improve the management level. The cat-and-mouse management mode should be changed into the autonomy and co-governance mode. Third, I think our Commission can also strengthen coordination with the urban management, sub-districts, environmental protection, public security and other departments to strengthen the management of the whole industry, so as to put an end to this disturbing phenomenon.
Host:
Ok, let's listen to Pan Wenbo, Deputy Director of the Sub-district Office. Hello, Deputy Director Pan. Director Yu has kept hearing about the Sub-district Office, and the Sub-district Office should take up the responsibility.
Yan Jing:
The Party construction should take the lead to establish relevant alliances for merchants, so as to strengthen the work in this regard. Second, the government should manage according to law. Third, the merchants should be self-disciplined and cooperate with the government to do a good job in social management. Fourth, all parties should get involved in the work together. For example, the merchants that hold activities should abide by all the norms, and the people in the communities should also find the problems in time and report to the government. We will deal with them in a timely manner. We believe that the co-governance and autonomy should be strengthened in the four aspects.
Yu Yong:
As for the types of noise, perhaps Jing'an District Bureau of Ecological Environment is the leading department.
Host:
Yes, but the lines are all occupied. In fact, I think this is simple, the relevant departments, such as public security and urban management departments in law enforcement are all on lines.
Yu Yong:
Jing'an District Bureau of Ecological Environment and Jing'an District Bureau of Culture and Tourism.
Host:
All these departments should keep up with the process. If the law enforcement is strict, there will be a big deterrent to merchants, which may be that if you continue to do the business and earn the profits at the cost of noise disturbance, your business may be shut down. There will be self-rescue, which we've just said, that is, the autonomy and co-governance you talked about. It's a good way.
Yu Yong:
Yes, there are two ways of management. One is the autonomous and co-governance business alliance, with the self-discipline of merchants. The other is the connected law enforcement strengthened by several departments. The leading departments are Jing'an District Bureau of Ecological Environment, Jing'an District Bureau of Culture and Tourism and Jing'an District Commission of Commerce, and Jing’an Public Security Sub-bureau, Jing'an District City Management & Administration Execution Bureau and other several departments still need to strengthen the linkage cooperation. For those incorrigible businesses, we should shut them down and strengthen the law enforcement.
Host:
But it may... Director You, Deputy Director Pan, Chief Zhou, Director Wang and District Mayor Yu are here, too. Actually, law enforcement should be strict, or the deterrence cannot be formed. Only strict law enforcement can give birth to what we all say the autonomy and co-governance.
Yu Yong:
It sometimes forces back, forcing merchants to abide by some rules.
Host:
Chief Zhou, from the point of view of public security, if there are people shouting or arguing on the street, we may enforce the law even if they have not had an accident or called the police.
Host:
We may move ahead a little bit. It is hard to do it at first, but once a good order is formed...
Yu Yong:
Then the merchants will manage themselves.
Host:
I think the autonomy and co-governance proposed by District Mayor Yu should be a very important way. But how do we achieve it? Its foundation is strict law enforcement.
Yu Yong:
I have been to Caojiadu Sub-district for investigation, and they did very well. Each well-behaved store can have a smiling face hanging on the door, or it will have a sorrow face. It is a sign to show everyone that the store is doing well, but it is a dynamic management. It may be reviewed by everyone once a week.
Host:
And integrity evaluation and so on can also be carried out once a week. It won't take long. This problem must be a very difficult one. It is a difficult problem. How to make the nightlife in Shanghai more charming and light up the city, while preventing the nighttime economy from intruding on the daily life of nearby residents? It requires a multi-sectoral approach.
Yu Yong:
The key is to establish a good mechanism. In fact, every department should be truly responsible. The key issues cannot be shirked or argued. Sometimes it is difficult to divide the functions of each department, and sometimes it needs joint law enforcement. There should be leading departments and supporting departments to work together to enforce the law.
Host:
Ok, let's contact the other reporter Lu Lanting. Hello, Lu Lanting.
Lu Lanting:
District Mayor Yu, I am now interviewing in Shendi Park Community, Lane 588, Liuying Road. The community residents reported four consecutive high toss acts since last week. Two windshields of vehicles were smashed and residents were nearly hit in two other incidents. Although there was no injury, the residents are also very scared.
Host:
I was shocked seeing the smashed windshield.
Lu Lanting:
I asked the property management office to send me this picture of the smashed windshields. The biggest fear now is not the smashed windshield, but the safety of residents.
Host:
At the scene, we only found these two bottles. I was wondering how a water bottle could have so much power. If it comes down from the air, the acceleration would be terrible.
Lu Lanting:
The residents in this Community guess that the bottles fell from the No.2 Building, which is 22 floors high and has six households on each floor. Residents who were nearly hit said that they were talking while passing by the south window of the No.2 Building, and there happened to be a bottle full of water fell from the sky, hitting on the ground in the middle of them. If the bottle was slightly off, one out of them would be bound to get hit. And when the bottle of water smashed on the ground, its location was just in between the two of them. In addition, it was said yesterday that there was one or two people who were nearly hit, and today there were also two old people nearly hit, on the Friday night. The two old men were walking this way, while almost hit by the bottle of the same kind. And the next day, the same incident happened, with the same brand of bottle.
Yu Yong:
This is a really bad behavior.
Lu Lanting:
Yes, now residents are trying not to go this way. The places hit are similar to those where the two cars and two residents were hit. Today, when the property management office was on patrol, the personnel found a bottle full of water in the grass once again. See, one of the bottles was broken, because it hit the concrete floor, and the residents were nearly hit. The other one in the photo I took was filled with water, you can see it, right? The bottle with water was found in the grass, and there are also children toys. You saw the Legos, right? And a couple of newspapers. Now, they can basically start with this clue to determine who did it. Here is the thing, this phenomenon really happens in Shanghai. In my previous interview, the residents were really scared, because we were standing on the position of being hit, while I was interviewing the residents. Many residents looked over their heads as they were interviewed, and one asked me to step aside and stop standing here. He said: "What if you or we get hit in the interview? I was hoping to do the interview under an umbrella, and I already took one with me today. But later I thought it was not good to carry an umbrella in an interview."
Host:
Well, Ms. Lu, hold on, please. Let's answer the call from the Sub-district Office first. We're already in contact with Zhang Yuebin, Deputy Director of the Gonghexin Road Sub-district Office. Hello, Deputy Director Zhang. Do you know about the incidents of high toss acts in the Community?
Zhang Yuebin:
I know that. It's on Friday, July 19, at about 7 o'clock in the evening. We received the complaint that two windshields of the vehicles were broken because of high toss acts at No.2 Building, No.588 of Linyi Road. At present, the Neighborhood Committee is taking the lead to conduct investigation to find out who did it in cooperation with the community police, the property management office, building leaders and so on. At present, there are no final results of the investigation, only suspicions.
Host:
Hold on, please. Let's talk to Zhu Ming, Research Consultant of Jing'an District Housing Administration Bureau. Have you noticed the incidents of high toss acts in this area?
Zhu Ming:
We just heard about it. As for the Sub-district Office, the leadership has changed just now, we are investigating. The objects thrown from the sky can be said were deliberately dropped by some individuals. From this point of view, as the Housing Administration Bureau, we should do more to urge the property management office to fulfill its responsibilities. That is to say, the property management office is directly connected with the residents. How to implement the management through artificial precautions, machine precautions, even ordinary publicity and so on, there is actually a working space.
Host:
Publicity? Can you rule out that he didn't mean to do it?
Zhu Ming:
As I have said before, there may be some intentional behaviors. So given the magnitude of the consequences, the property management company still needs to urge the property management office to do something in this aspect.
Host:
Hold on. Let's talk to Jing’an Public Security Sub-bureau. Hello, Wang Jian. As for the incidents of high toss acts, you should have received the alarm.
Wang Jian:
Our Public Security Sub-bureau generally handles the matter this way. The next step is to strengthen the communication between the community police and the property management office, and to strengthen the publicity of relevant aspects. On the one hand, because the public security bureau is the relatively terminal management organization, if it is a criminal case, we will strengthen the collection of evidence, and then integrate the evidence. However, it is relatively difficult to investigate such incidents. Because the objects fell from the upstairs, thus we may need to investigate each family. In the end, if we can't find the person who threw the objects intentionally, every household in this building will be held responsible.
Yu Yong:
Deputy Director Zhang, about this matter, I think the Sub-district Office should take the lead to carry out some measures of artificial precaution and machine precaution, together with several other departments such as the Housing Administration Bureau and Jing'an Public Security Sub-bureau.
Host:
Wang Jian, as for the public security, are we able to do something about the machine precaution?
Wang Jian:
Yes, we will actively communicate with the property management office to install more cameras.
Host:
Through today's program, we also inform the residents living there that we will do something about it, if it keeps happening like this, we will not bear it. And Zhu Min, the Housing Administration Bureau may need to communicate with the property management company.
Lu Lanting:
Today, when I went to interview the Neighborhood Committee, they were just holding a meeting on this issue. Later, their property management company also told us that although they did not do much about publicity, they were investigating, and also preparing to install the cameras. Now that they've got something in their hands now, and there is something else that might be clues, perhaps they may get ready to find out the resident and communicate with him in these two days, which needs the active cooperation of the regional police. Nothing else.
Yu Yong:
There are all difficult problems. Yes, I think such kind of behavior should not happen in a city as civilized as Shanghai. Just let them implement the measures as soon as possible.
Host:
I think it is still very simple. He may need to be more civilized. But the foundation of more civilization needs our management means to follow up. Only with such means can there be the foundation for promoting civilized development.
Yu Yong:
Yeah, if there were surveillance, maybe he wouldn't be so reckless on conducting some bad behaviors.
Host:
Right. Let's continue to answer the phone calls from the audience later. You are welcomed to continue calling our hotline 62786278. Welcome back to 2019 "Summer Hotline - Interview to District Mayor". Today's guest is Yu Yong, District Mayor of Jing'an District. Now let's hurry up to answer other phone calls of the audience. This is a phone call from Mr. Wang. Hello, Mr. Wang.
Mr. Wang:
There is a store in front of the community Huaxi Garden (pronunciation) on Mongolia Road, which is a little like an arcade, with a sheltered walkway on the ground floor occupied by the people from the store for a long time. In my understanding, this should be a public walkway, so the store should be inside. Maybe it would be better for the Sub-district Office to communicate with the store. They often pile their chairs, stools, and goods outside the store.
Host:
Let me confirm it for you. Don't hang up. Let's confirm it, Beizhan Sub-district Office Director Wang. Do you know the place he's talking about?
Mr. Wang:
I know, it's on Mongolia Road. Just as Mr. Wang said, it is an arcade building, with a sidewalk on the ground floor and a step beside, which is equivalent to the doorway of all the stores. In fact, we already saw that there were numerous express packages piled up on this road in 2015 and 2016. When Jing'an District conducted the work of Beautiful Home, Beautiful City, the sub-district office had carried out the work of Beautiful Block to set up a pedestrian guardrail and complete three-dimensional greening for effective separation. After that, the phenomenon of express delivery stacking has been curbed to some extent. What Mr. Wang said just now is similar to the phenomenon of piling up things outside the door. Although it often happens, it is much better than before. The environment for pedestrians and other aspects are all better than before. However, there are still similar complaints recently. This shows that the work of fine management or routine management is not well-executed. I feel that the phenomenon of piling up things outside the door Mr. Wang complained about still exists, but things are piled up next to the door now.
Yu Yong:
This is still a management problem.
Mr. Wang:
I think it is a bit messy. Many shops often pour the water and oil on the ground, and it is very uncomfortable to see this.
Host:
Director Wang, Mr. Wang used the words "a bit messy" to describe the road, which means that the improvement in this place is good. So, what do you think can make the residents more satisfied?
Director Wang:
In these years, we have spared no effort to solve the problem of piling up things outside the door. We carry out the work based on people's complaints. As for the problem of air pollution and kitchen fume emissions, our sub-district office has made joint efforts with the environmental protection detachment and urban management team in Jing'an District to conduct law enforcement. If a shop cannot meet the standards, it will be asked to close and rectify, and it cannot reopen until it meets the standards. In terms of routine management, we form a mode of third-party inspection. The inspection feedback will be given through the information platform managed by the sub-district office, and relevant departments will deal with the feedback. Maybe the work requirements for routine inspection are not so strict. In the next stage, we will actively implement the routine inspection according to the people's requirements, thus taking the block management to a higher level and creating a comfortable environment for the people to live and work.
Mr. Wang:
As long as the management work is done well, I believe the environment will be improved definitely. Long-term management is also required. Owners of these shops often occupy the place that does not belong to them. They do this for the convenience of doing business, but I think they should follow the rules. In addition, the Xinjiang Road behind this block is not owned by any shop, but some shops have occupied the road. There was originally no doors on Xinjiang Road, and I found that some were set up by shops there by chance, so I take this opportunity to speak up.
Yu Yong:
Director Wang, we are conducting grid management now. Each grid has its own grid administrators, who are responsible for quick detection, response and handling. In this way, a normal long-term mechanism will be established. It may require several departments, such as the Jing'an District City Management & Administration Execution Bureau and the Jing'an District Bureau of Ecological Environment, to work together to enforce the law and solve difficult problems.
Host:
In this place, supervising the activities of a shop has a deterrent effect on other shops. If you ignore a shop violating the law and discipline, other shops will not be fear of the supervision. Just like District Mayor Yu said that the improvement of environment relies on the effective implementation of grid management.
Host:
Welcome back to 2019 "Summer Hotline - Interview to District Mayor". Today's guest is Yu Yong, District Mayor of Jing'an District. District Mayor Yu, our reporter made an interview in the streets of Jing'an District before this program. Now let's listen to the interview to learn about our common people's view of Jing'an District.
Resident:
Now it is convenient to buy vegetables outside the door of the community in Jing'an District. Numerous schools and kindergartens have been established for children to receive education, and the community hospital has also been set up close to the community. In addition to the community health station, health points have been set up in each community, making it convenient to dispense and deliver medicine to our elderly people. The neighborhood committee of the sub-district office has renovated our kitchen and made it tidy, and helped us install the closestools this time. As a result, our life is much more convenient than before. Since the promotion of waste sorting, I think the environment of the community has been improved. The promotion and the awareness of residents of environmental protection have been improved at different levels. Speaking of my wishes, I hope that more bus stops will be established closer to home, and that the living conditions will be further improved. As an elderly person, I have to sleep in the attic, and it is hard for me to climb stairs. I heard that the buildings in communities on Jiaozhou Road and Changhua Road have been installed with elevators successfully. Residents living on a high floor, especially those who are the elderly persons, require an elevator to go upward and downward. As one of such residents, I hope that each building in our community can be installed with an elevator to facilitate the travel of the elderly.
Host:
District Mayor Yu, I think the request you just heard is really high. There are so many bus stops and subway stations in Jing'an District now. But our resident still hopes to establish more bus stops closer to home. Nevertheless, our residents think it is convenient to buy vegetables and receive education in kindergartens, and they are happy about it.
Yu Yong:
Jing'an District People's Government is pushing forward the work of ensuring people's livelihood as a very important task. We have taken great efforts to conduct the work of education, medical treatment, culture, sports, elderly care, renovation of old communities, installation of elevators, solving the problem of indoor water closet, etc. Of course, there are still unbalanced areas in development. What the citizen said just now may be about the scientific design of bus stops.
Host:
Can living conditions be better improved? The resident is an elderly person living in the attic. I think the attic is in the area for old house renovation.
Yu Yong:
There are several types of situations, including the installation of elevators. We will continue to improve the relevant work, and make a batch of plans every year to push forward the work in this aspect step by step.
Host:
I'm sure the life of the residents here will be better and better. The number of water closet has reached three-digit, and it will completely replace the chamber pot next year. It will be a huge change. Waste sorting is also of great concern to residents. Since the promotion of waste sorting, the environment of the community has been improved considerably. The promotion and the awareness of residents of environmental protection have been improved at different levels. Residents have great enthusiasm for waste sorting.
Yu Yong:
Jing'an District is one of the three pilots in Shanghai City for conducting the work of waste sorting. Therefore, we boast a good work foundation.
Host:
Please wait a minute, the telephone editor tells us that there is a call from Ms. Chen about the complaint of waste sorting. Before we talk about the work foundation, let's listen to her complaint first. Hello, Ms. Chen.
Resident:
We live in Jiangning Road near Hua'an Road. There was a spare garbage can at this junction. After the implementation of waste sorting on July 1, a garbage bin was placed at this junction. Since there is no dumpster for houses along the street, we used to put the garbage in the spare garbage can. After the implementation of waste sorting on July 1, a bin for wet garbage was placed next to the spare garbage can from 7:00 to 8:00 respectively in the morning and evening. Residents implemented the waste sorting well, and threw the wet garbage in the bin for wet garbage placed here. The plastic bag for wet garbage belongs to dry garbage, so it was put in the spare garbage can used as a dry garbage can. However, the spare garbage can was taken away a few days ago, and there is no place for us to throw dry garbage. Two days ago, I saw a sanitation worker put a bag of vegetables in the recycling bin at noon. I told him that as a sanitation worker, he should take the lead in doing waste sorting well, and that what he had done was wrong. He said he would pick up the bag of vegetables right away, and I replied he should not throw it at the very start. Two days later, the garbage can was taken away by the leader of the cleaning management station. I think that the sanitation worker may be unhappy about our conversation.
Host:
Let's answer the call from Yan Jing, Director of Jiangning Road Sub-district. So, Director Yan, is this place under the jurisdiction of your sub-district? Residents living in houses along the street can only throw their garbage in the garbage bin along the street after waste sorting. But now there is only one wet garbage bin.
Yan Jing:
Yes, this place is under the jurisdiction of our sub-district. It may be houses from No. 714 to No. 750 of Jiangning Road, with about 70 households of residents. Since there is no dumpster for waste sorting, we regularly place two garbage bins from 7:00 to 8:00 respectively in the morning and evening on the street, as the lady said just now. The two garbage bins are removed except for the time period above. I want to know more about what she said just now. But now there is a situation. There is a garbage can left by a passer-by in this place. Many residents recognize it as a normal garbage bin and throw garbage into it, making it always full. However, since this lady has given advice, we will adjust and solve the problem. I think waste sorting is a good thing, and now everyone in Shanghai is doing it. As the lady said, residents have a strong awareness of waste sorting, and they are supervising our work as well as the behavior of sanitation workers. We will continue to place dry garbage bin and wet garbage bin over there in strict accordance with the time period, ensuring that residents can throw their garbage within the time period.
Host:
Now let's listen to Shi Huibiao, Secretary of the neighborhood committee. Hello, Secretary Shi.
Shi Huibiao:
In fact, originally there was a garbage can in this place, but it was dismantled later somehow. Before it was dismantled, a wet garbage bin was placed by property cleaners in this place, so the garbage can became a dry garbage can. We did not know why the garbage can was dismantled by sanitation workers. When we heard about it, we immediately contacted the property cleaner and asked him to place two garbage bins respectively for wet garbage and dry garbage. The property cleaner may neglect it and did not place a new garbage bin over there.
Host:
Hold on, please. Let's listen to You Wenjian, Deputy Director of Shanghai Jing'an District Greening and City Appearance Administration. Hello, Deputy Director You, we know that in this case, both residents and passers-by throw garbage in the same garbage can.
You Wenjian:
It should be separate. After listening to the words of several guests just now, it is a little clear. In this case, the garbage bin has been placed at a fixed time and place, and the waste sorting work has been done well. The problem is about the connection on this section of road. Generally, two garbage bins for wet garbage and dry garbage shall be placed at a fixed time and place. But there was a garbage can at this junction, and it may be recognized as a dry garbage bin. Therefore, property cleaners only brought a wet garbage bin and used the garbage can as a dry garbage bin. In fact, this kind of practice is not standard. They shall take two garbage bins for wet garbage and dry garbage to here at a fixed time and place. We have sent our people to correct it on the spot.
Yu Yong:
I think the training and education for sanitation workers should also be enhanced to set up the concept of fine management.
Resident:
I have one more thing, this garbage can is not a dustbin now, it is a waste bin. Jiangning Road is a main road, and its junction is important for passers-by. In the past, the garbage can was placed here for passers-by to throw paper scraps, but now it has been placed uselessly in other place. I think this garbage can should be placed in the original place as it has been for decades.
Host:
We should consider whether it is convenient and compatible with waste sorting. Only staying in the office is a problem, so we should stick to waste sorting and find out solutions in the practical work. Otherwise, we can throw garbage anywhere.
Yu Yong:
There are indeed two aspects. On the one hand, we must do a good job of waste sorting. On the other hand, we should meet the requirements of the people. In this respect, I think we should actually listen to your opinions on some of our plans. We can stick to waste sorting only by listening to opinions from all sides. Waste sorting requires the people to adjust their behaviors and habits, and it may make them feel inconvenient. It is a revolution of changing a habit. I think all aspects should support this work.
Host:
Now let's answer the call from Ms. Zhang. Hello, Ms. Zhang, what is your complaint and where it happened?
Ms. Zhu:
Hello! I checked into Hi Inn Hotel at 2 or 3 o'clock in the morning on the 12th. It is near the subway entrance of Jing'an Temple Station. When I entered the hotel room, the musty smell was a bit strong. I was very sleepy at that time and didn't pay much attention to it. I just thought I could bear it. Later I checked out. I was waiting for the bus and subway and I searched with Baidu. I was not at ease. I felt it had a great impact on my body.
Host:
Now let's listen to You Xiaojun, Deputy Director of Jing'an District Bureau of Culture and Tourism. Deputy Director You, Ms. Zhang said that the musty smell in Hi Inn Hotel near the Jing'an Temple Station is strong, and this may be a problem for your department.
You Xiaojun:
Yes. According to the No.10 Decree of Shanghai Municipal People's Government in 2009 and the Measures for the Administration of Tourism of Shanghai, Jing'an District Bureau of Culture and Tourism is responsible for the administration of the hotel industry in the region. I have just listened to this situation, and we will respond to this matter from several aspects. First, we will immediately work with the relevant health departments and cultural law enforcement agencies to conduct on-site inspections in a timely manner, and we will deal with the problems found at once. Second, we will feed back the problems found to the superior company HUAZHU Group of Hi Inn Hotel, asking them to standardize the management of relevant business formats. Third, we will check the handling of the problem, and timely feedback to the customer to get her understanding. Please give me the contact information of the customer. We are really having difficulties in our daily management of these chain hotels and small cheap hotels. Therefore, in the next stage, we will further strengthen joint law enforcement, effectively manage health problems and other issues, and fully ensure the quality of tourism services in Jing'an District, making it compatible with economic development, social construction and the quality status of Jing'an District.
Yu Yong:
I hope that Jing'an District Bureau of Culture and Tourism will take the lead in conducting joint law enforcement to prevent this phenomenon from happening again. The Second CIIE will be held soon. Hotels are windows to the outside world and need to match the image of Jing'an District.