1. Q: What benefits can one receive from signing a “five-bed coordinated operation” contract?

A: A “five-bed coordinated operation” contract is meant to provide elderly people and their relatives with more convenient medical and health services, save them the trouble of frequent visits to hospital, and offer them integrated health management service that combines traditional Chinese medicine with Western medicine.

The signing of a “five-bed coordinated operation” contract does not need any fees, and after singing the contract, elderly people can enjoy free services such as green channels for medical treatment, health assessment, a doctor’s home visit on a biweekly basis, heath lectures and specialized consultation. Moreover, elderly people may purchase home services such blood collection for testing, rehabilitation care, and traditional Chinese medicine. For details, consult the elderly care institution where the elderly person resides.

2. Q: What kind of people may sign a “five-bed coordinated operation” contract?

A: By now, the “five-bed coordinated operation” has covered Jing’an District completely. Therefore, if the elderly people residing in elderly care institutions and those on contracted home-based elderly care beds wish to sign the “five-bed coordinated operation” contract, they may directly apply to the elderly care institutions where they reside. However, in the case of some services such as health lectures and specialized consultation, elderly people on home-based care beds have to go to the relevant elderly care institutions for such services; therefore elderly people on home-based care beds must communicate with the relevant elderly care institution for details before signing the contract. 

3. Q: What hospitals are included in the “five-bed coordinated operation” green channels?

A: At present the “five-bed coordinated operation” covers the 15 community health service centers in the District, as well as 3 regional medical centers: Jing’an District Central Hospital, Jing’an District Zhabei Central Hospital, and Shibei Hospital. More hospitals will be included in the cooperation scope in future.

4. Q: After the signing of the “five-bed coordinated operation” contract, will elderly people’s follow-up medical and health service be completely covered by the relevant service institutions?

A: After the signing of the “five-bed coordinated operation” contract, before the service institutions provide services for elderly people, they must fist obtain the consent of the elderly people and their relatives, and in the case of the bed transfer service, the relatives should, in principle, accompany the elderly people to complete the bed transfers.

5. Q: After the signing of the “five-bed coordinated operation” contract, will the green-channel bed transfer service allow the elderly people to be transfered to the corresponding beds at any time?

A: The “five-bed coordinated operation” green-channel bed transfer service means priority and designated transfers among the five types of beds: home-based elderly care beds, elderly care institution beds, medical institution beds, home-based medical beds, and terminal care beds. When beds are vacant, the elderly people under contract have the priority to use them, but they cannot reserve beds in advance so as not to waste medical resources. When there is a shortage of medical institution beds, the hospital will try to admit elderly people under contract as early as possible after considering the seriousness of their diseases. If an elderly person is not an emergency or first-aid case, his relative or care institution may apply to reserve a medical institution bed and wait for admission until there is a vacant bed.

6. Q: After the signing of the “five-bed coordinated operation” contract, why are the service items provided by different elderly care institutions not completely the same? 

A: In the light of the different needs of elderly people residing in elderly care institutions and the actual service capabilities of different community health service centers, the elderly care institutions will sign differentiated contracts with those medical institutions. Therefore, the service items of different elderly care institutions may differ from each other to a certain degree. For details, please consult the elderly care institution where the elderly person resides.

Policy consultation hotline: 33094747, the Elderly Care Service Section of the Civil Affairs Bureau of Jing’an District