(October 14, 2024)

JDPG GO G [2024] No. 8

Attention: all Commissions, Offices and Bureaus (Administrations) of the District People’s Government, all Sub-district Offices, and Pengpu Town People’s Government:

The Implementation Opinions of Jing’an District on Promoting the Management and Service for Government-Subsidized Rental Housing formulated by the District Housing Security and Real Estate Management Bureau has been adopted at the 109th Routine Meeting of the District People’s Government. We hereby transmit them to you, and request you to implement them conscientiously.

Implementation Opinions of Jing’an District on Promoting the Management and

Service for Government-Subsidized Rental Housing

With a view to further advancing the management after the supply of government-subsidized rental housing, and in accordance with the guiding principles of the Opinions of the General Office of the State Council for Accelerating the Development of Government-Subsidized Rental Housing (SC G [2021] No. 22), the Implementation Opinions on Accelerating the Development of Government-Subsidized Rental Housing in Shanghai Municipality (SMPG GO D [2021] No. 12), the Administrative Measures of Shanghai Municipality for the Renting of Government-Subsidized Rental Housing (for Trial Implementation) (SMCHURD D J [2022] No. 3), and the Regulations of Shanghai Municipality on Housing Leasing, the following Implementation Opinions are put forward concerning further improving the management and service for the government-subsidized rental housing in Jing’an District:

I. Guiding Philosophy

By following the guidance of Xi Jinping Thought on Socialism with Chinese Characteristics for a New Era, fully implementing the guiding principles from the Party’s 20th National Congress, and acting on the principle that “the people’s cities are built by the people and for the people”, Jing’an District will improve its system of management and service for government-subsidized rental housing, and advance the management and service after the supply of government-subsidized rental housing.

II. Working Principles

1. Upholding the leading role of Party building to increase cohesion. Through the leading role of Party building, the vanguard and model role of Party members within the housing projects will be leveraged, the cohesion of the new citizens and young people related to the projects will be enhanced, and the capabilities for management and service for government-subsidized rental housing projects will be upgraded.

2. Pursuing joint action to enhance the handling efficiency. All relevant government departments shall give full play to their functions, properly fulfill their respective responsibilities, strengthen joint action and work closely together, so as to form a combined force. All sub-districts and towns shall fulfill their respective local responsibilities, strengthen the organizing and leadership of the management and service for government-subsidized rental housing within their respective jurisdiction, establish a long-term management mechanism, and strengthen routine patrols so as to promptly eliminate potential safety hazards and resolve various types of conflicts and disputes.

3. Persisting in both management and service, and increasing the residents’ participation. Active explorations will be made to incorporate government-subsidized rental housing into community management and service through joint efforts for Party building and community development, and other methods, in order to upgrade the quality of living and enhance the sense of belonging among the residents, increase their participation, and make the new citizens and young people feel the warmth of their local community. 

III. Main Tasks

1. Fulfilling Management Responsibility

(1) The housing rental unit shall fulfill the primary responsibility for rental operation. Under the guidance of the District Housing Security and Real Estate Management Bureau, all housing rental units shall, in accordance with the Regulations of Shanghai Municipality on Housing Leasing, the Notice on Further Strengthening the Management of Application, Supply and Operation Services for Government-Subsidized Rental Housing in Shanghai Municipality, and other relevant provisions on housing rental management, standardize the supply and management of government-subsidized rental housing, implement the systems for fire protection, flood control, typhoon prevention, safety inspections, training, and emergency drills, strengthen population management and daily safety management, and conduct self-inspections at least once a month, to ensure that the management of government-subsidized rental housing projects is standardized and that no safety accidents occur. They must fulfill the public security and population management requirements for government-subsidized rental housing, as well as their responsibilities such as housing maintenance, repair, and fire safety.

(2) The District Housing Security and Real Estate Management Bureau shall carry out industry management, standardize the supply and use of government-subsidized rental housing, and orderly conduct the application and supply process for such housing. On the official district website, the list of all housing-supply projects in the District shall be published, and shall be updated in real time. The Bureau shall work together with local sub-district offices and the District Urban Administrative and Law Enforcement Bureau to further establish and improve the mechanism for joint routine on-site inspections and patrols. Routine and ad hoc inspections and patrols shall be carried out jointly on rental units, surrounding intermediary agencies, tenants and residents, and relevant policies and provisions shall be effectively publicized. In the course of inspections, patrols, and daily management, the Bureau shall, in collaboration with relevant district departments, address the issues identified in the inspections, patrols, and daily management in accordance with the Notice on Further Strengthening the Management of Application, Supply and Operation Services for Government-Subsidized Rental Housing in Shanghai Municipality. The Bureau shall effectively coordinate to promote, supervise and guide the government-subsidized rental housing work. It shall take the lead in formulating management and service systems, coordinate various issues during the process, and take the lead, as stipulated, in implementing preferential policies such as access to residential water and electricity rates.

(3) The various administrative departments shall manage according to their respective functions. The public security department is responsible for public order and population management in housing rental. The market regulation department is responsible for registering market entities in housing rental and for investigating and punishing illegal activities involving housing rental, such as unfair competition, monopolies, and violations of advertising or pricing laws. The departments of reform and development, planning and natural resources, economy and informatization, finance, taxation, financial regulation, civil affairs, emergency management, urban administration and law enforcement, education, human resources and social security, cyberspace administration, etc. as well as the fire rescue agency shall, according to their respective functions, carry out the routine management work. They shall carry out priority inspections on projects with prominent problems identified during the sub-district and town inspections and patrols, and investigate and penalize acts which are in violation of laws, rules or regulations in accordance with their respective functions.

(4) All sub-districts and towns shall implement their territorial management responsibilities. Government-subsidized rental housing shall be fully integrated into the urban grid management and community comprehensive governance. The town people’s governments and sub-district offices where the government-subsidized rental housing is located shall establish a system of inspecting the use and management of the government-subsidized rental housing within their jurisdictions, and implement territorial management responsibilities.

Firstly, the sub-districts and towns shall ensure that the management of government-subsidized rental housing is assigned to specific individuals. Leveraging the urban operation grid system and the Integrated Online Administration platform, they shall establish a filing system for government-subsidized rental housing projects within their jurisdictions. Within the grid, the departments of comprehensive governance, public security, urban administration and law enforcement, etc. play the role of “a single grid” to establish and improve a joint-action management mechanism for government-subsidized rental housing, and conduct at least one special inspection per quarter on the use and management of the housing projects. For projects with safety hazards, or acts in violation of law, rules or regulations, they shall urge the operating enterprises to make timely rectifications and incorporate these into dynamic management, thus strengthening supervision over the projects. They shall also supervise the villagers’ committees and neighborhood committees to perform their management and service work well so that these committees can, in case of prominent problems identified during inspections, activate the joint response mechanism, coordinate with relevant functional departments, and carry out coordinated handling work. 

Secondly, the villagers’ committees and neighborhood committees shall clearly designate management commissioners for government-subsidized rental housing. The committees shall incorporate both stand-alone and concentrated government-subsidized rental housing projects into the communities’ unified management with reference to the residential quarters; and the committees shall designate staff members to serve as management commissioners. With regard to the projects of converting non-residential buildings into residential buildings, the local villages and neighborhood communities may, according to the grid division of the local sub-districts, towns, villages and neighborhood communities, designate staff members to serve as management commissioners, who can work together with the project operating enterprises to fulfill their responsibilities for organizing and mobilizing, publicity and liaison, information gathering, self-inspection, problem discovery, and preliminary handling, among others.

2. Enhancing Service Measures

(1) Leveraging the leading role of Party building to address management challenges. The local villagers’ committees and neighborhood committees shall investigate the situation of Party members in the government-subsidized rental housing projects within their jurisdiction and proactively promote the establishment of Party branches or Party groups. These committees shall collaborate with the project operating enterprises, property management companies and relevant government functional departments to jointly participate in community governance, and carry out consultative discussions focusing on the service matters of concern to the tenants within the project. They shall also establish service stations such as Party building and Youth League building contact points, and care stations, to give Party members living in the housing project a sense of fulfillment, happiness and belonging.

(2) Expanding supporting measures to create a comfortable living environment. In accordance with the service principle of “living with peace of mind and enjoying life with contentment”, the supportive public service spaces, and the community comprehensive service resources within 15 minutes’ walking distance shall be fully integrated to meet the living needs of the tenant groups in terms of socializing, exercising and entertainment. Policies for basic public services such as residence permit processing, and compulsory education for minor children residing with the permit holders shall be implemented.  

(3) Empowerment through science and technology to expand service channels. A smart platform shall be built, a database for the residents established, and data information refined based on the District’s government-subsidized rental housing system so that the local villages and neighborhood communities can dynamically monitor the actual situation of the residents, and also tenants can voice their service requests on the smart platform simultaneously.

IV. Work Requirements

1. Streamlining the system and mechanisms. District-level administrative functional departments shall clearly define management responsibilities and specify the responsible sections. They shall actively carry out tasks such as planning and management, policy guidance, project promotion, joint identification, and supervision and inspection for government-subsidized rental housing. All towns and sub-districts shall improve the management and service mechanisms for government-subsidized rental housing work, and, in government-subsidized rental housing work, give full play to the role of the specialized teams in overall coordination and the management commissioners in inspection and guidance. The entire process of financing, construction, supply management, and service for government-subsidized rental housing shall be supervised.

2. Refining the work methods. In the process of managing and serving government-subsidized rental housing, it is necessary to earnestly summarize experiences, boldly explore and practice, further integrate resources to build synergy, and innovate the work model. It is important to develop replicable and promotable localized work experience in aspects such as grid management, Party building services, and community autonomy. It is imperative to establish projects with standardized management and high-quality services as exemplar models, increase publicity efforts, and continuously improve the management and service of the District’s government-subsidized rental housing.

       3. Strengthening the assessment mechanism. The role of assessments shall be fully leveraged to promote the management and service work of government-subsidized rental housing, and the completion of the work shall be incorporated into the annual assessment of the sub-district and town Party and government leading groups by the District Party Committee and District People’s Government. The District Housing Security and Real Estate Management Bureau shall strengthen the assessment of the execution of these Implementation Opinions, enhance the supervision and inspection of the progress of the key tasks, and regularly report the assessment results.