Attention: all Commissions, Offices and Bureaus of the District People's Government, all sub-district offices and Pengpu Town People's Government:

The Implementation Plan for Accelerating the Digital and Intelligent Transformation and Development of the Human Resources Service Industry in Jing'an District formulated by the District Human Resources and Social Security Bureau was adopted at the 158th Routine Meeting of the District People's Government. It is now forwarded to you for your conscientious implementation.

 Jing'an District People's Government of Shanghai Municipality

February 4, 2026

Implementation Plan for Accelerating the Digital and Intelligent Transformation and Development of the Human Resources Service Industry in Jing'an District

In order to thoroughly implement the spirits of the 20th National Congress of the Communist Party of China and the Fourth Plenary Session of the 20th Central Committee, as well as the decisions and arrangements of the Municipal Party Committee and Municipal People's Government on accelerating the development of artificial intelligence and AI empowering thousands of industries, this Plan is formulated in the light of the actual conditions of the human resources service industry in Jing'an, aiming to accelerate the intelligent upgrading and innovative development of the industry, and strive to build Jing'an into a demonstration zone featuring institutional innovation, advanced technologies, diverse application scenarios, efficient practical application, sound industrial ecology and leading industrial influence for the digital and intelligent transformation of the human resources service industry.

I  Fostering and Expanding New Clusters of Digital and Intelligent Industries

1. Launching the "Talent Gathering in Jing'an" Industrial Agglomeration Initiative

We shall leverage Jing'an's international advantages to attract the renowned human resources technology enterprises, R&D centers and open innovation platforms to set up their regional headquarters and functional institutions in Jing'an. We shall focus on recruiting the “hidden champions” in niche tracks including AI recruitment, workforce management, cloud-based salary tax services, and big data security for human resources. We shall vigorously introduce and cultivate the platform-based enterprises in the human resources sector, encourage them to develop the HR SaaS application ecosystems targeting the vertical industries and specific groups, and draw their core technical partners, data suppliers and application developers to gather in this District. (Responsible units: District Human Resources and Social Security Bureau, District Investment Promotion Office, District Science, Technology and Economy Commission, all the functional zones)

2. Implementing the Capacity Enhancement and High-quality Development Program for Human Resources Enterprises

We shall formulate categorized cultivation plans for the technology-oriented human resources enterprises. We shall select the leading enterprises with cutting-edge technologies and strong ecological dominance as the industrial chain leaders to drive the small and medium-sized enterprises along the industrial chains to settle in Jing'an and achieve coordinated development. We shall encourage the traditional human resources enterprises to establish their digital and intelligent subsidiaries, and offer lawful and standardized support to those that spin off businesses and realize market-oriented operation. (Responsible units: District Science, Technology and Economy Commission, District Human Resources and Social Security Bureau, all the functional zones)

3. Building Agglomeration Spaces for the Digital and Intelligent Human Resources Industry

We shall elevate the development level of the “International Human Resources Industry Innovation Harbor”, and consolidate its core functions covering concept verification, pilot test maturation and investment and financing docking. We shall accelerate the digital and intelligent upgrading of China (Shanghai) Human Resources Service Industrial Park, build online service platforms, strengthen the capacity to collect and intelligently analyze market data, and improve the parks' digital governance capability and data-driven industrial decision-making capacity. (Responsible units: District Human Resources and Social Security Bureau, District Science, Technology and Economy Commission, District Data Bureau, Shibei Functional Zone, West Nanjing Road-Suhewan Functional Zone)

II  Establishing a New Paradigm of Cutting-edge Technologies Empowerment

4. Building an Innovation Platform for Human Resources Data Elements

Under the overall framework of the Shanghai Data Exchange, we shall explore and set up a dedicated data zone for human resources services to attract a batch of data-intensive enterprises and data service providers to settle in. We shall support the leading human resources enterprises to cooperate with the financial institutions, and explore the registration and value evaluation of the commercially valuable, processed and desensitized human resources data products as the data assets. We shall boost the cooperation between the human resources enterprises and research institutions to build“digital twins”of the corporate organizations via big data and AI, so as to simulate the organizational restructuring, predict the talent turnover risks and optimize the organizational efficiency. We shall facilitate the enterprises’ access to the global internet, and explore the efficient, convenient and secure mechanisms for cross-border flow of human resources data. (Responsible units: District Data Bureau, District Human Resources and Social Security Bureau, District Investment Promotion Office, District Science, Technology and Economy Commission, Cyberspace Affairs Commission of the District Party Committee)

5. Launching the “Jing’an HR+AI Agent Key Campaign”

We shall encourage the leading human resources institutions to jointly establish “HR Intelligent Agent Innovation Alliances” with the AI enterprises, and carry out targeted optimization for in-depth resume analysis, intelligent person-job matching and the other scenarios. We shall promote the application of AI technologies in background verification, talent profiling, industrial salary analysis and the other fields, and foster a batch of AI application service providers in the human resources sector. We shall release the “List of Digital and Intelligent Application Scenarios for Human Resources Industry in Jing’an District”. We shall encourage the industrial parks and key commercial buildings to provide testing environments for the innovative products, advocate the adoption of intelligent agents such as“HR digital employees”, and build an open system featuring all-round intelligent scenario sharing. (Responsible units: District Science, Technology and Economy Commission, District Data Bureau, Cyberspace Affairs Commission of the District Party Committee, District Human Resources and Social Security Bureau, all the functional zones)

6. Advancing the Integrated Application Project of Blockchain Technology

We shall carry out conceptual verification and application pilots of the new technologies such as "blockchain+employment" and "blockchain+talents". We shall explore the on-chain data depositing and one-click authorized verification of the key information such as the academic credentials, professional qualifications and major project experiences, so as to form a credible digital resume ecosystem. We shall support the leading human resources enterprises to team up with the blockchain firms to build full-process automatic systems based on smart contracts for salary settlement and flexible employment services. We shall strengthen intellectual property protection and ensure data security and compliance throughout the data integration and utilization. (Responsible units: District Data Bureau, District Science, Technology and Economy Commission, District Bureau of Human Resources and Social Security, District Market Regulation Bureau, Shibei Functional Zone)

III  Forging a New Ecosystem for Open and Coordinated Development

7. Establishing Open Innovation Laboratories for Human Resources Industry

We shall encourage the enterprises and research institutions to focus on the frontier research issues, release regular industry development reports and explore institutional innovations in human resources services. We shall hold “HR×Tech” cross-border salons to build efficient docking platforms connecting the HR tech enterprises, enterprises in need of digital transformation, investment institutions and top talents. We shall set up a human resources transformation "product supermarket", showing the technical trends or business scenarios of human resources services, and promoting the implementation and application of the vertical models. We shall provide customized training on AI technologies and digital transformation to accelerate the incubation of the innovative human resources enterprises. (Responsible units: District Human Resources and Social Security Bureau, District Science, Technology and Economy Commission, District Data Bureau , West Nanjing Road-Suhewan Functional Zone, Shibei Functional Zone)

8. Implementing the Human Resources Talent Training Program

We shall advance the construction of “Meiyuan Academy”, enrich the expert think tanks and strengthen research on the industrial trends. We shall cooperate with the universities and vocational colleges to launch courses related to human resources technology, and cultivate interdisciplinary talents proficient in human resources management and data science. We shall recommend the outstanding enterprises, teams and individuals engaged in digital and intelligent transformation for selection into the “Jing’an Elite Talent Program”. (Responsible units: District Talent Bureau, District Human Resources and Social Security Bureau, District Education Bureau)

9. Carrying Out the “Digital & Intelligent Capacity Improvement Initiative”

We shall set up a digital intelligence industry sub-center under the Shanghai Industry-Education Integration Skill Development Center, and promote cooperation among the enterprises, vocational colleges and social organizations, and jointly promote the integrated building of production and training in blockchain, artificial intelligence and the other fields. We shall support the enterprises to jointly build “training bases for digital and intelligent professionals” and implement the "digital intelligence capacity updating project". (Responsible units: District Human Resources and Social Security Bureau, District Education Bureau, District Science, Technology and Economy Commission, District Data Bureau)

10. Building a Global Exchange and Cooperation Network

We shall relying on the advantages of "global service providers" to establish partnerships with the world-renowned incubators and industrial associations. We shall hold human resources service digital intelligence conference and other activities to promote the coordinated and integrated development of "AI+HR+industry".We shall encourage the human resources service institutions to develop overseas-oriented agent products of human resource service. (Responsible units: District Human Resources and Social Security Bureau, all the functional zones, District Development and Reform Commission)

IV  Improving New Support Guarantees for Transformation Elements

11. Establishing a Coordinated Work Promotion Mechanism

We shall set up a special working group for the digital and intelligent transformation and development of the District’s human resources service industry, and form an inter-departmental coordination mechanism. We shall pool efforts in planning guidance, policy input, project matching and element support to coordinate and solve problems hindering industrial development. (Responsible units: District Human Resources and Social Security Bureau, District Development and Reform Commission, District Science, Technology and Economy Commission, District Data Bureau, Cyberspace Affairs Commission of District Party Committee, all functional zones)

12. Building a Full-cycle Financial Support System

We shall jointly establish the “Jing’an Human Resources Service Industry Development Fund” together with the municipal guiding funds, district state-owned capital and high-quality social capital. We shall offer policy-based guaranteed loans to the eligible digital and intelligent human resources service institutions, and encourage the banking institutions to launch exclusive financial products tailored for such institutions. (Responsible units: Jing’an Capital, District Finance Bureau, District Human Resources and Social Security Bureau)

13. Implementing Prudential and Inclusive Supervision and Services Mode

We shall improve the credit archives of service institutions, and incorporate digital and intelligent transformation outcomes as well as data security and compliance performance into the credit evaluation system. We shall apply non-interference inclusive supervision over the enterprises with sound credit standing. (Responsible units: District Human Resources and Social Security Bureau，District Data Bureau, District Market Regulation Bureau)